Identifying A Fake Product
While it may seems flattering that there are imitators who tries to counterfeit our products, as a manufacturer, we are definitely not pleased when our valued customers unknowingly purchased these counterfeit products that are made to believe as TOBAKI® products and get negative experiences from it.
These counterfeit products bear TOBAKI® logos, cost significantly lower than an original TOBAKI® product and can appear extremely similar to the genuine item at first glance, the quality, internal components and performance fail to meet our standards. These products may also fail to meet safety regulations for materials or workmanship. Please be warned that the use of counterfeit product(s) risk malfunction of the system and may damage the other equipment within the same setup.
TOBAKI® RACING KEVLAR CLUTCH DISC
We recently discovered there are retailers in the market selling counterfeit KEVLAR CLUTCH DISC which is made to believe it is TOBAKI® RACING KEVLAR CLUTCH DISC.
We strike to deliver high-quality products to our customers hence we regard such products as infringement on our intellectual property rights and a violation of our registered trademarks.
We will not hesitate to issue warning letter, file petitions to the relevant authorities to condone the known offenders. Tougher actions and beyond, including further legal actions against such illegal counterfeiters and distributors will be carry out if deem necessary.
In addition, we would appreciate your understanding and support with regard to the following requests.
1. Please understand that we will not offer any quality assurance for products that have not been purchased through our authorized distributors, dealers or resellers.
2. Please note that TOBAKI® will accept no liability whatsoever for any damage cause to the entire or part of the system by the use of such counterfeit product(s) together with the genuine TOBAKI® product(s).
3. Please contact our sales representatives immediately if anybody tries to sell you any counterfeit or suspected counterfeit TOBAKI® products.
We would like to encourage you, our customers to join us to combat counterfeits by reporting known or suspected counterfeits to us by sending us an email. TOBAKI® appreciates your assistance in preventing the distribution of counterfeit products.
Thank you for reading this and for your support of our efforts to protect our customers from the negative experiences!